<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Yellow Line &#187; ai</title>
	<atom:link href="http://lineagialla.com/tag/ai/feed/" rel="self" type="application/rss+xml" />
	<link>http://lineagialla.com</link>
	<description>Matteo Penzo: rants and rumblings on my view on life, business and other amusements.</description>
	<lastBuildDate>Tue, 31 Aug 2010 16:39:59 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.9.2</generator>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
			<item>
		<title>Creating the helpdesk experience</title>
		<link>http://lineagialla.com/2007/11/a-tailor-made-world/</link>
		<comments>http://lineagialla.com/2007/11/a-tailor-made-world/#comments</comments>
		<pubDate>Sat, 24 Nov 2007 04:07:39 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Beef]]></category>
		<category><![CDATA[2.0]]></category>
		<category><![CDATA[ai]]></category>
		<category><![CDATA[application]]></category>
		<category><![CDATA[enterprise 2.0]]></category>
		<category><![CDATA[gabetti]]></category>
		<category><![CDATA[virtual assistant]]></category>
		<category><![CDATA[work]]></category>

		<guid isPermaLink="false">http://lineagialla.com/?p=378</guid>
		<description><![CDATA[We all have, sooner or later depenging on how you feel lucky, a frightening story about helpdesks: labyrintic menus, looping hold-on messages, and ultra-dumb helpdesk guys (ever felt that strange experience when every guy you talk to asks the same identical question before passing your call to the next one?).
Believe me, I&#8217;ve always been kinda [...]]]></description>
		<wfw:commentRss>http://lineagialla.com/2007/11/a-tailor-made-world/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>
